Support & FAQ
Find answers to common questions or get in touch with us
Frequently Asked Questions
Besides the warm fuzzy feeling it will give you, your donation helps support and maintain this website.
Parsing and hosting this data costs money (all of which I pay for myself) and consumes a fair amount of time.
Without your support, this project won't be sustainable in the long run.
You might not have been indexed yet. This happens automatically whenever you play a match with a player that has already been indexed. Keep playing and check back later!
Statistics are updated approximately every 12 hours. If your stats seem outdated, please wait for the next update cycle.
If you believe there's another issue causing incorrect stats, please refer to "How can I report bugs?" below.
There are a couple of ways to reach out:
- Send me a friend request on Steam
- Join the official Discord server
Player statistics are automatically updated every 12 hours. You can also manually request an update by visiting your profile page and clicking the refresh button. For the best tracking experience, visit the site daily or leave your profile open.
Supporter badges and the homepage roster are linked to your in-game profile manually. Donations come in through PayPal and Patreon with no automatic way to match them to a specific Insurgency player ID.
If you donated and want your supporter status attached to your profile, please reach out so I can link them:
Include your profile link (or Steam / Epic / Xbox / PSN ID) and I'll get you set up.
Support the Project
Help keep InsurgencyTracker running by supporting the project. Every contribution helps cover server costs and development time.
Support on Patreon